Ecobox
COVID-19 Frequently Asked Questions

Ecobox Covid-19 update

We’re Here to Help during COVID-19

Due to the recent progression of COVID‑19, I wanted to reach out to you directly to say that Ecobox is here to help. The health and safety of our employees, clients and their families are our top priority. Proper cleaning and sterilization of boxes has always been an important consideration for the Ecobox team; every box is vacuumed then washed with disinfectant soap and water.

Answer
Proper cleaning and sterilization of boxes has always been an important consideration for the Ecobox team; every box is vacuumed then washed with disinfectant soap and water. Boxes will be subject to a 5 day hold after cleaning. Studies show the virus can live up to 2-3 days on plastic.
Answer
All deliveries will now be contactless. We will bring the boxes to your door/garage/or patio. Drivers will be respecting the 2m suggestions from authorities.Signatures will not be required.
Answer
C.O.D will no longer be offered, but we have expanded our electronic payment options to include email transfer and online invoicing.